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21. ExDesk Help Desk Software



ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use.
Category:   Remotely Hosted > Customer Support

Date Added: Jun 30, 2006 Hits: 12 Rating: 0.00 Votes: 0
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22. Instahelp



Eduinfo InstaHelp is a free service that provides webmasters with Live Website Monitoring and Enables the visitoors to chat with the webmaster whenever he is online. This service is aimed at small websites whose webmasters work from home. The service has two parts: 1. A small 5 line javascript code which must be embedded on each page of the website; 2. A small operator software.
Category:   Remotely Hosted > Customer Support

Date Added: Jun 30, 2006 Hits: 28 Rating: 0.00 Votes: 0
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23. Marshelp



Marshelp is a powerful and flexible web based help desk that helps a company expand its internet presence by increasing interactivity on its site. The solution is a cost effective method of customer support that resolves, manages and tracks customer sales or service issues on the website without the hassles usually involved in performing such tasks, such as transaction and communication costs, while at the same time allowing customers to get the sales or service support they need as and when they need it.
Category:   Remotely Hosted > Customer Support

Date Added: Jun 30, 2006 Hits: 21 Rating: 0.00 Votes: 0
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24. Chattist



Chattist is a live support tool that will allow you to have to offer live customer service on your website. Easy to install and configure on your website. Can be remotely hosted by us, or directly installed on your servers. Effective customer service tool.
Category:   Remotely Hosted > Customer Support

Date Added: Jun 30, 2006 Hits: 16 Rating: 0.00 Votes: 0
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25. Wcws Live Helper



A fast and easy way to enable Live Support on your site. You simply copy and paste simple HTML code directly into your webpage's and begin providing Live Support.
Category:   Remotely Hosted > Customer Support

Date Added: Jun 30, 2006 Hits: 3 Rating: 0.00 Votes: 0
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26. ActiveReply



ActiveReply is web-based customer relationship management (CRM) solution for small to medium businesses, specializing in online customer service, technical support and sales force automation. With ActiveReply you can easily track and view all your communications to ensure that your customers are never left waiting for a reply. Because there is no software to download you can manage your customer service from any Internet connection. And by using the customziable styles and templates your customers will never know they have left your site.
Category:   Remotely Hosted > Customer Support

Date Added: Jun 30, 2006 Hits: 12 Rating: 0.00 Votes: 0
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27. HumanHelp



HumanHelp allows you to monitor and interact with visitors on your website. Features: visitor monitor, report generator, instant messaging, rapid responses, audio/video integration, email checker, customizable interface, integrated support. Instant Setup. Easy Integration. User-Friendly Support. No Software Installation. No Hardware Purchase. No Term Contracts. No Setup Fees.
Category:   Remotely Hosted > Customer Support

Date Added: Jun 30, 2006 Hits: 4 Rating: 0.00 Votes: 0
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28. ConverseLive



Provide live online customer support services on your web site. View and chat with visitors as they navigate your site.
Category:   Remotely Hosted > Customer Support

Date Added: Jun 30, 2006 Hits: 10 Rating: 0.00 Votes: 0
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29. SupportClient



Enhance your Customer Support immediatly. Handling support inefficiently results in lost customers - without knowing why. This product was developed to offer any sized company an easy, efficient, and cost effective way to handle customer support on your website. You have the ability to add unlimited support techs to the system, unique ticket tracking and post tracking systems, staff ratings et al. Full Statistics for your SupportClient to keep track of posting, activity, customer satisfaction, customer retention, and a lot more.
Category:   Remotely Hosted > Customer Support

Date Added: Jun 30, 2006 Hits: 22 Rating: 0.00 Votes: 0
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30. WebSupportLive.Com: BizCHAT



WebSupportLive.Com offers Live chat software as well as Full outsourcing Customer Service Solutions such as Live Chat, Email Management, Virtual Offices and Customer Monitoring. WebSupportLive BizCHAT is a hosted software solution similiar to humanclick/liverperson but at a fraction of their cost.
Category:   Remotely Hosted > Customer Support

Date Added: Jun 30, 2006 Hits: 6 Rating: 0.00 Votes: 0
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