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LiveResponse
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LiveResponse is a live support package with an innovative and robust interface. Comes with realtime monitoring, watch as visitors open and browse your site and pull them proactively in an instant. Also features a personal calendar, profile and address book for staff members, a powerful & fast template engine, detailed department & staff management, highly customizable settings, staff statistics, day wise breakdown of detailed logs, online/offline status images, predefined replies & commands, sound alerts, printable views, ability to push URLs & images, ability to leave a message and more.
Date Added: Jun 30, 2006 Hits: 2 Rating: 0.00 Votes: 0
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Cerberus LiveHelp
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Cerberus LiveHelp allows you to watch visitors on all your web sites in real-time. Bring life to your website! Discover where your traffic is coming from, improve frequently viewed pages and navigation paths, initiate a chat with visitors in real-time and quickly respond to customer chat requests. Your customers don't need anything to chat but their standard web browser. Includes a built-in spell checker, an embedded Cerberus Helpdesk knowledge base, powerful reporting, transcripts, invite functionality, system tray notification and much more. PHP/MySQL back-end, Java staff interface, HTML/Javascript customer interface.
Date Added: Jun 30, 2006 Hits: 3 Rating: 0.00 Votes: 0
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Live Help Messenger
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A customer support solution that provides a real time chat service for online customers, including many features; multiple chat requests and administrators, supports multiple users simultaneously, an instant messenger interface design, online/offline/pending user display, ability to transfer guests between operators, online alerts/sound when guests are pending for support, user-editable language packs, detailed real-time statistics, daily reports calendar, online/offline/be right back status indicators, site visitor rating of live support session, FREE lifetime upgrades and a FREE Microsoft .NET Live Help Messenger downloadable Windows client.
Date Added: Jun 30, 2006 Hits: 2 Rating: 0.00 Votes: 0
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| 8. |
Crafty Syntax Live Help (CSLH)
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A multi-user, multi-operator, multi-department live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Is in PHP and uses either a text based or Mysql based database . Other features include AUTO INVITE!, referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators. runs on your server and is open source GPL.
Date Added: Jun 30, 2006 Hits: 2 Rating: 0.00 Votes: 0
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