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1. Omnistar Live



Omnistar Live is a comprehensive Customer Relationship Management solution that provides help desk trouble ticket tracking and more. Help desk tickets can be submitted via email or directly through a customizable support request form. Responses to help desk tickets can even be directly added to a searchable knowledgbase. In addition to providing help desk management Omnistar Live also includes a Live Online Chat component that will allow your sales a support representatives to chat directly with all your web site visitors in real time.
Category:   PHP > Scripts and Programs > Customer Support > Help Desk

Date Added: Jun 30, 2006 Hits: 1 Rating: 0.00 Votes: 0
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2. Comdev Customer Helpdesk



* Comdev's support ticketing system isn’t the only choice. But it is a good solution for designers wanting to maintain their creative website layout. Reviewers have mentioned they don’t like hacking up their designs to fit other systems. We implemented a small piece of code that designers can paste where they want on the front-end, which pulls in the PHP/MySQL customer helpdesk. * We had to make it real simple on the back-end too. Nobody wishes to mess with complicated configuration files & phpMyAdmin, so we developed an Installation Wizard that gets the admin area up and going. * If you would like, you’re welcome to install and try our complete system for FREE. Also, if there’s time you’ll find features/benefits, a live demo and customer site examples at our website.
Category:   PHP > Scripts and Programs > Customer Support > Help Desk

Date Added: Jun 30, 2006 Hits: 1 Rating: 0.00 Votes: 0
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3. Ace Helpdesk System



Ace Help Desk System is powerful, fast and secure. You will never have to wait for a page to load. Refreshing the database takes seconds, not minutes or hours.Customers can attach files to their tickets, but only if you allow it in the administration area.Multiple employees, technicians and/or administrators may use the back end. The Help Desk will even generate reports on how fast each of them replies to tickets, and how many tickets are open, closed and on hold.Customer support surveys. Only Ace Help Desk System has this amazing feature. This lets you get real, anonymous feedback from your customers via an easy to use web based form. Learn what they think of your service, quickly and effectively.
Category:   PHP > Scripts and Programs > Customer Support > Help Desk

Date Added: Jun 30, 2006 Hits: 8 Rating: 0.00 Votes: 0
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4. Cerberus Helpdesk



Cerberus Helpdesk is built on an open architecture that adapts to the specific needs of your business. It streamlines the e-mail response process by collecting and providing pertinent information associated with your customers. Cerberus delivers a highly-
Category:   PHP > Scripts and Programs > Customer Support > Help Desk

Date Added: Jun 30, 2006 Hits: 7 Rating: 0.00 Votes: 0
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5. SupportTrio



Improve the quality of your support by providing an integrated help desk solution that effectively manages and controls your support traffic. Your visitors enjoy high-level support with fast and accurate support. Enjoy features like an email parser that t
Category:   PHP > Scripts and Programs > Customer Support > Help Desk

Date Added: Jun 30, 2006 Hits: 3 Rating: 0.00 Votes: 0
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6. TrackSolve Inquiry Resolution Software



TrackSolve handles support the way you want it to, offering a suite of issue tracking, information, communication and file management tools that make tailored support setups easy, scalable, and affordable. Features include web & email processing of tickets, due dates based on ticket priority, surveys, user registration & verification, news and announcements, custom contact and ticket fields, and a full security system. Full source code.
Category:   PHP > Scripts and Programs > Customer Support > Help Desk

Date Added: Jun 30, 2006 Hits: 2 Rating: 0.00 Votes: 0
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7. eSupport



eSupport is a robust and flexible support solution. Features a stable email helpdesk routine, complete department handling, unlimited staff members with ability to set specific permissions, complete ticket management, FAQ management, SMS forwarding, P
Category:   PHP > Scripts and Programs > Customer Support > Help Desk

Date Added: Jun 30, 2006 Hits: 2 Rating: 0.00 Votes: 0
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8. h2desk - PHP Help Desk



h2desk is the powerful way to provide online support to your customers. From small businesses to larger corporations, the help desk will streamline your online communication with your customers - your business will save time and money. Create, manage, and overlook unlimited staff members, departments, and tickets. Configure powerful auto-replies and populate the built-in knowledge base. Generate ticket statistics by department and user. Manage your emails by importing them automatically from multiple addresses. Seamlessly integrate the system into your web site. Download your free trial today.
Category:   PHP > Scripts and Programs > Customer Support > Help Desk

Date Added: Jun 30, 2006 Hits: 5 Rating: 0.00 Votes: 0
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9. Free MySQL PHP Help Desk Software: Help Desk Reloaded.



Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database for true cross platform capability. This Help Desk Customer Support Tool is being used by profit and non-profit organizations globally. The Help
Category:   PHP > Scripts and Programs > Customer Support > Help Desk

Date Added: Jun 30, 2006 Hits: 4 Rating: 0.00 Votes: 0
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10. Free Help Desk QuickIntranet



Free Help Desk Software developed in PHP. This Customer Support Software is best suited for handling help desk calls in an I.T. department but can easily be modified to fit other needs. Please visit our site to download the free software, and try a live online demo of the help desk software. We update our helpdesk software regularly in response to customer feedback and to ensure maximum compatibility, so please check our web site often for free updates. Now supports MySQL or Access Database backends.
Category:   PHP > Scripts and Programs > Customer Support > Help Desk

Date Added: Jun 30, 2006 Hits: 7 Rating: 0.00 Votes: 0
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