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Real Assistant - Live Help, Support, Sales
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| Link ID |
14309 |
| Title |
Real Assistant - Live Help, Support, Sales |
| Url |
http://www.real-assistant.com/ |
| Description |
Live help chat for sales and support powered by Real Assistant. Key features: chat buttons and chat invites, unlimited ops, custom status images, unlimited zones per op, stored responses, operator session logs, chat logs and stats, web based message management, and more... |
| Category |
ASP > Scripts and Components > Customer Support |
| Date |
Jun 30, 2006 |
| Contact Name |
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| Email |
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Other links at ASP > Scripts and Components > Customer Support |
| 1. |
Absolute Live Support
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Absolute Live Support is a Complete eCRM Live customer support Help Desk system. Increase your sales by providing live customer support on your site. This is not a hosted application, Absolute Live Support runs under your own domain on your own site. Developed using 100% pure ASP code, there are No DLLs to install, It supports Access and SQL Server databases,unlimited users and departments (get your whole staff to work with the system), visitor tracking and proactive chat (invite to chat), canned commands, detailed stats and much more (Also available in ASP.NET).
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| 2. |
eFAQ
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Are your web FAQ actually the most Frequently Asked Questions about your goods and services? ...Introducing our eFAQ 24/7 Instant Service tool... The most cost effective and efficient method for improving customer satisfaction.eFAQ is a good CRM tool. It automatically compiles a list of the FAQs from your customers and allows your customers to rate these answers thus creating a dynamic and valuable knowledge base for you and your customers!eFAQ is a powerful marketing tool. With your ability to view the most frequently requested answers you can provide your customers with what they want. Secondly the FAQ can be opened in a companion browser which has a small section for your rotating advertisement. You can therefore advertise to potential customers while they surf.
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| 3. |
Help Centric
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Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers can open their own tickets! Includes a FREE contact manager. Interfaces with our Project Management, Time Sheets, Calendar/Scheduling, Help Desk, and Billing products. Customizable ASP Source code.
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| 4. |
Teraway LiveHelp
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TERAWAY LiveHelp is a live customer support software for your site that enables visitors to communicate with your sales representatives in real time through web based chat. By delivering live support your site visitors donīt have to leave your web site, or wait for an email reply to get answers to their questions, they just click a live help button and are connected with one of your customer service representatives. Your company representative then assists the visitor by providing information, links, graphics, or even guiding the customer through your web site.TERAWAY LiveHelp is the perfect Live person alternative at a fraction of the cost!
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Help Desk 5 by Expinion.net
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The web based support & knowledge bank solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers inexpensively. This is NOT just a FAQ system or 'chat' software, but a tool that will encourage your visitors to provide feedback without you being aggressive, and enable complete communications between your support technicians...from anywhere and anytime. Source code, install, support & future upgrade are all included. New version Oct.13.2004.
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