Official Review
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Other links at ASP > Scripts and Components > Customer Support |
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SupportVision
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SupportVision online customer service/support system is designed to make detailed, informative problem reporting easier for your customers, which leads to faster, more efficient problem resolutions, and will help you streamline your support procedures. SupportVision combines state-of-the-art programming with versatility giving you more CONTROL over your client support system. No more will your email inbox be clogged will support questions.
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VSO-XP
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Virtual Support Office XP Web Based Help Desk Software Solution allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations.
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Customer's Enquiry Management System
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CEMS provide a place to store all the enquiries and a set of functionalities for you to read, write and search for all previous record of enquiries or messages. By using CEMS, you customer can login to the system to send a new enquiry message, read their enquiry's reply, and manage their personal profile. Company support personnel will use CEMS to read new enquiries from customers, reply to the enquiries, and manage customers' profile and company information.
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Web Trak v2.3
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Web Trak is a web based help desk tracking program. It is fully customizable and runs with a Microsoft Access or Microsoft SQL Server database and Internet Information Server. Web Trak v3.0 will be released in early 2004. Purchasing now will give you a free upgrade.
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