Official Review
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Other links at ASP > Scripts and Components > Customer Support |
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ACRM
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ACRM is an integrated customer relation management system, developed keeping in mind corporate need for operational control of customer relations. Great care has been taken to create a scalable and robust system which would maintain simplicity and yet be cost effective. Intended for medium and small scale companies.
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Stellarite CRM
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A powerful and scalable web based CRM system integrating all areas of a business including Sales & Marketing, Services, Support, Quality Assurance and Reporting. Features include email notification, file upload, password encryption and much more.
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Customer's Enquiry Management System
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CEMS provide a place to store all the enquiries and a set of functionalities for you to read, write and search for all previous record of enquiries or messages. By using CEMS, you customer can login to the system to send a new enquiry message, read their enquiry's reply, and manage their personal profile. Company support personnel will use CEMS to read new enquiries from customers, reply to the enquiries, and manage customers' profile and company information.
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eFAQ
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Are your web FAQ actually the most Frequently Asked Questions about your goods and services? ...Introducing our eFAQ 24/7 Instant Service tool... The most cost effective and efficient method for improving customer satisfaction.eFAQ is a good CRM tool. It automatically compiles a list of the FAQs from your customers and allows your customers to rate these answers thus creating a dynamic and valuable knowledge base for you and your customers!eFAQ is a powerful marketing tool. With your ability to view the most frequently requested answers you can provide your customers with what they want. Secondly the FAQ can be opened in a companion browser which has a small section for your rotating advertisement. You can therefore advertise to potential customers while they surf.
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Synergy Client Manager
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Synergy Client Manager is a complete middleware solution for small contractors. Includes: Client management (addresses, phone numbers, etc); Task/Work Order Management (clients can request and track work orders); eNote Manager (clients can send notes and store them - clients do not have to have email); Invoice Manager (post invoices, send email notifications, accept online payments) and MORE!
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