Official Review
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Other links at Remotely Hosted > Customer Support |
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WebSupportLive.Com: BizCHAT
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WebSupportLive.Com offers Live chat software as well as Full outsourcing Customer Service Solutions such as Live Chat, Email Management, Virtual Offices and Customer Monitoring. WebSupportLive BizCHAT is a hosted software solution similiar to humanclick/liverperson but at a fraction of their cost.
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Omnistar Live Customer Support Manager
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Omnistar Live is a comprhensive Customer Relationship Management solution that gives you the ability to communicate with anyone coming to your web site in real time. In addition to supporting your clients and site visitors in real time, Omnistar Live also provides help desk trouble ticket tracking and a customizable and searchable knowledge base. The remotely hosted version is $24.95/operator and the installable server version is $99.95/year.
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Velaro Live Help and Realtime Visitor Monitoring
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With Velaro you can chat with your customers and web site visitors in real-time using our live chat service. You can also monitor your web site visitors in real time, add integrated surveys to your website, and view comprehensive web site traffic analysis. Velaro's hosted solution is used on hundreds of web sites, and has been providing customers with comprehensive, proven, and reliable web based chat for over five years.
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HelpDesk Connect
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Feature packed web based help desk.- Bulletin board style communications- File attachments- Email based ticket submission with support for html-only messages and multiple file attachments- Intelligent ticket routing using departments and 4 tiers escalation model- Customer database for easy tracking of customer details like contact info or service options- Multilingual interface- Free trial
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ExDesk Help Desk Software
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ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use.
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