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Live Support Person
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| Link ID |
12795 |
| Title |
Live Support Person |
| Url |
http://www.livesupportperson.com |
| Description |
A multi-user, multi-operator, multi-department live support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators. |
| Category |
Remotely Hosted > Customer Support |
| Date |
Jun 30, 2006 |
| Contact Name |
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| Email |
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Other links at Remotely Hosted > Customer Support |
| 1. |
Get1on1
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Get1on1 offers a live customer chat service for your web site. You can simply add a button lablled "click here for live customer support", which your web site visitors can click to launch a text chat conversation with a live customer service representative. There are no downloads - your browser acts as the operator control panel. Available in a free version and a paid version.
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| 2. |
SupportClient
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Enhance your Customer Support immediatly. Handling support inefficiently results in lost customers - without knowing why. This product was developed to offer any sized company an easy, efficient, and cost effective way to handle customer support on your website. You have the ability to add unlimited support techs to the system, unique ticket tracking and post tracking systems, staff ratings et al. Full Statistics for your SupportClient to keep track of posting, activity, customer satisfaction, customer retention, and a lot more.
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| 3. |
Xencoders ChatAnywhere
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ChatAnywhere is a completely hosted application that allows you to provide live sales chat, voice/video conferencing, and web based presentations. ChatAnywhere is completely web based and requires zero software, downloads, or plug-ins to be installed on your operator station or web server.
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HelpDesk Connect
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Feature packed web based help desk.- Bulletin board style communications- File attachments- Email based ticket submission with support for html-only messages and multiple file attachments- Intelligent ticket routing using departments and 4 tiers escalation model- Customer database for easy tracking of customer details like contact info or service options- Multilingual interface- Free trial
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| 5. |
ConverseLive
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Provide live online customer support services on your web site. View and chat with visitors as they navigate your site.
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