Official Review
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Other links at Remotely Hosted > Customer Support |
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HumanHelper
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HumanHelper is a customer service tool for your website that enables web site visitors to directly communicate with your company staff. The visitors on your site can simply click on a HumanHelper button and then will be connected with one of your representatives. You then can assist the web site visitor by providing information, web site links, and even help navigate them through your web site. The HumanHelper solution is provided on an Application Service Provider (ASP) basis.
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Wcws Live Helper
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A fast and easy way to enable Live Support on your site. You simply copy and paste simple HTML code directly into your webpage's and begin providing Live Support.
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Live Support Center
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LiveSupportCenter is a fully featured browser based helpdesk management application designed to allow businesses to manage support requests and reduce the need for costly and time-consuming telephone support. The online helpdesk features include complete trackable ticketing system, live chat, searchable knowledge base, buit-in webmail, news and announcements, and more.
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ExDesk Help Desk Software
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ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use.
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myKB.com
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myKB is a professional Knowledge Base application that easily and simply integrates into your website. All data for your knowledge base is easily handled with an administration control center. "Admin" accounts have access to your myKB.com settings, "Editor" accounts have access to edit and approve your knowledge base content, and "Reader" accounts have access to view internal only information. myKB has multiple levels of security to track both your internal and external information. All your product information will be organized, searchable, and easy to navigate for your customers. Now your employee policies and procedures, 401K documentation, phone extension lists, and other private information can be distributed in an organized fashion to your employees.
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