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LiveHelper.com
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| Link ID |
12791 |
| Title |
LiveHelper.com |
| Url |
http://am.cybercon.com/Actions.aspx?action=Click&afid=5043&linkid=5001 |
| Description |
Livehelper is a customer service tool for your website that enables web site visitors to instantly receive live help from your personnel. Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site. Livehelper features include Real Time Spell Check, Customizable Interface, SSL Secure Chat, Voice Chat, Remote Control and more. Try all of Livehelper’s features risk free for 10 days; visit our site to learn more. |
| Category |
Remotely Hosted > Customer Support |
| Date |
Jun 30, 2006 |
| Contact Name |
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| Email |
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Other links at Remotely Hosted > Customer Support |
| 1. |
Marshelp
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Marshelp is a powerful and flexible web based help desk that helps a company expand its internet presence by increasing interactivity on its site. The solution is a cost effective method of customer support that resolves, manages and tracks customer sales or service issues on the website without the hassles usually involved in performing such tasks, such as transaction and communication costs, while at the same time allowing customers to get the sales or service support they need as and when they need it.
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| 2. |
ActiveReply
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ActiveReply is web-based customer relationship management (CRM) solution for small to medium businesses, specializing in online customer service, technical support and sales force automation. With ActiveReply you can easily track and view all your communications to ensure that your customers are never left waiting for a reply. Because there is no software to download you can manage your customer service from any Internet connection. And by using the customziable styles and templates your customers will never know they have left your site.
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| 3. |
Live Support Center
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LiveSupportCenter is a fully featured browser based helpdesk management application designed to allow businesses to manage support requests and reduce the need for costly and time-consuming telephone support. The online helpdesk features include complete trackable ticketing system, live chat, searchable knowledge base, buit-in webmail, news and announcements, and more.
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| 4. |
Live help for sales & support
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KariChat enables you to monitor your visitors and chat with them live. KariChat uses RTMP technology, which means no page refresh or delays, and is totally hosted, while the client is only flash.
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| 5. |
Whiz-Ticket
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Webmaster or Website customer service personel can setup and use in a few minutes, interactive mail support system with automated tracking numbers, e-mail notification, pre-shaped forms, simple reports divided into "pending" and "resolved" cases. Trial version free of charge. Licence version offers ontop: Priority ranking, customized forms, unlimited support requests/automated e-mails, multiple users, many unique layouts with individualized corporate identity and completely advertising free.
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